Effective Date: 1/1/2026
Last Updated: 3/18/2026

Eyecare Waikoloa and Eyewear Kona (“we,” “our,” or “the Practice”) are committed to protecting your privacy and safeguarding your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.

When you interact with our website, we may collect:

• Name
   
• Email address
   
• Phone number
   
• Appointment requests
   
• Insurance information (if submitted)
   

If you submit medical or vision-related information through forms, this may be considered Protected Health Information (PHI) under HIPAA.

We may collect:

• IP address
   
• Browser type
   
• Pages visited
   
• Cookies and analytics data
   

We use your information to:

• Schedule and manage appointments
   
• Respond to inquiries
   
• Provide healthcare services
   
• Improve website performance
   
• Communicate with you regarding services
   

We do NOT sell or rent your personal or health information.

We handle Protected Health Information in accordance with HIPAA:

• PHI is used only for treatment, payment, and healthcare operations
   
• We maintain administrative, physical, and technical safeguards
   
• Access to PHI is limited to authorized personnel
   

If you submit PHI through our website, you acknowledge:

• Electronic communication carries some risk
   
• You may request alternative communication methods
   

If you contact us via email or website forms:

• Communication may not be fully secure unless encrypted
   
• By contacting us electronically, you consent to this form of communication
   

We recommend avoiding submission of sensitive medical details unless necessary.

We may use third-party services such as:

• Website hosting providers
   
• Appointment scheduling systems
   
• Google (Workspace, Analytics)
   

Where required, we maintain Business Associate Agreements (BAAs) with vendors handling PHI.

Our website may use cookies to:

• Improve user experience
   
• Analyze traffic
   

You can disable cookies through your browser settings.

We implement safeguards including:

• Secure servers and encryption where applicable
   
• Access controls and staff training
   
• HIPAA-compliant systems where PHI is involved
   

However, no system can be guaranteed 100% secure.

You have the right to:

• Access your health information
   
• Request corrections
   
• Request restrictions on certain uses
   
• Request confidential communications
   

To exercise these rights, contact us directly (see Section 12).

Our website is not intended for children under 13. We do not knowingly collect information from children without parental consent.

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or your privacy rights, contact:

Eyecare Waikoloa
Waikoloa Plaza, Building 

68-1820 Waikola Rd C, Suite 103
Phone: 808-315-7020